Returns & Refunds policy

You are entitled to cancel your order within 3 days without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us immediately on the same day of your order.

You can inform us of your decision by e-mail Joyfulmagicalbooks@gmail.com

We will reimburse you no later than 30 days from the day on which we receive your cancellation. We will use the same means of payment as you used for the order, and you may incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 15 days

• The goods are in the original packaging and not damaged

• Postage to be paid by the customer.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

48 Fleetwind Drive Northampton NN4 0SU

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail Joyfulmagicalbooks@gmail.com